GLOBAL AMBITION. LATAM TALENT.

Build Your E-commerce Team with LATAM Talent.

Flexible staffing and customer support solutions designed for growing online businesses.

Explore Our Services

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Built for Shopify stores, DTC brands & online retailers.

YOUR TEAM, CONNECTED

Working without borders

One team. Everyday operations.

Support

Store ops

Staffing

SPECIALIZED IN YOUR WORLD

Shopify stores

DTC brands

Online retailers

WHAT WE DO

The right people. Every part of your store.

From the first customer question to the daily details behind your store, we help keep your business moving.

E-commerce Customer Support

Email, live chat, ticket management and customer inquiries.

E-commerce Customer Support

Email, live chat, ticket management and customer inquiries.

Chargeback Management

Dispute documentation, evidence preparation and chargeback response assistance.

Chargeback Management

Dispute documentation, evidence preparation and chargeback response assistance.

Shopify Store Management

Order processing, fulfillment monitoring and daily store administration.

Shopify Store Management

Order processing, fulfillment monitoring and daily store administration.

Returns & Refunds Management

Customer requests, returns coordination and refund administration.

Returns & Refunds Management

Customer requests, returns coordination and refund administration.

Virtual Assistants

Administrative support and everyday e-commerce operations.

Virtual Assistants

Administrative support and everyday e-commerce operations.

Dedicated E-commerce Staffing

Skilled remote professionals matched to the needs of your business.

Dedicated E-commerce Staffing

Skilled remote professionals matched to the needs of your business.

WHY LATAM ECOM

Closer to your business. Built around your growth.

A staffing partner that understands e-commerce—and the people who make it work.

Skilled LATAM talent

Professionals ready to contribute to your business.

Cost-effective teams

Thoughtful staffing for your operating budget.

Flexible arrangements

Support shaped around your business needs.

English-speaking support

Clear conversations with your customers and team.

E-commerce expertise

People focused on the realities of online retail.

Reliable communication

Stay aligned, connected and informed.

ABOUT US

Meet the Founder

I’m Abraham, founder of LATAM ECOM. I help e-commerce businesses build reliable, efficient teams by connecting them with skilled professionals in Latin America.

With a focus on customer support, Shopify store management, and chargeback management, my goal is to help online businesses simplify their daily operations, deliver better customer experiences, and grow with confidence.

At LATAM ECOM, we believe great talent has no borders.

Abraham Hernandez, founder of LATAM ECOM

HOW IT WORKS

From first conversation to your dedicated team.

01

Tell us about your business.

Share your store, goals and operational challenges.

02

Identify your staffing needs.

Define the roles and support your business needs.

03

Match with suitable professionals.

Connect with talent suited to your requirements.

04

Start working with your dedicated team.

Bring your people into your day-to-day operations.

Your next chapter starts with the right team.

Let’s talk about the people your business needs.

Book a Consultation